Customer Support Management System

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Better Customer Support

Use Thinktechs help desk software to organize, track, monitor and resolve customer issues.

Less Support Work

86% of users say the integrated knowledgebase decreased the number of their support requests.

Faster Response Time

Keep customers happy and your team on top of things with the right data at the right time.

Cloud help desk available

Get your help desk up and running in minutes.

Staff interface

A simple but powerful interface for your help desk staff to:

  • organize and prioritize tickets

  • view and respond to assigned tickets,

  • customize settings and options

  • run reports and more.

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Public (Customers) interface

A place for your customers to interact with your help desk:

  • Get email updates

  • view status notifications

  • submit support tickets

  • view ticket status

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Experience the power of technology with ThinkTechs Online Solutions. Elevate your business with our comprehensive range of web solutions and services.

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Contacts

+961 70 007 948
+961 76 977 996

[email protected]
[email protected]

Beirut , Lebanon

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